Terms of Use

Welcome to Texas Facilities

These Terms of Use ("Terms") govern your use of the Texas Facilities service request platform, website, phone services, and SMS text messaging program (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Program Description

Texas Facilities is a service request platform that connects businesses and facility owners with qualified repair and maintenance service providers. Our Services include:

• Web Platform: Submit service requests through our website at texasfacilities.com
• Phone Service: Call our service line to describe your facility needs and be connected with qualified providers
• SMS Text Messaging: Receive updates about your service requests, provider matching status, and appointment confirmations via text message

We specialize in dental facility repair and maintenance but serve various commercial facilities throughout Texas. Our network includes vetted professionals for HVAC, plumbing, electrical, equipment repair, and general maintenance services.

SMS Text Messaging Terms

Consent to Communications

By providing your phone number and using our Services, you consent to:

• Receive phone calls and SMS text messages from Texas Facilities at the phone number you provide
• Receive communications from service providers in our network regarding your service requests
• Have your phone number shared with matched service providers for the purpose of coordinating services

Consent is not a condition of purchase. You may use our web platform without providing a phone number, though this may limit our ability to connect you with providers quickly.

Use of Services

Eligibility

You must be at least 18 years old and have the authority to enter into contracts on behalf of the business or property for which you are requesting services.

Accurate Information

You agree to provide accurate, current, and complete information when submitting service requests. This includes:

• Accurate contact information
• Truthful description of service needs
• Correct facility address and access information

Prohibited Uses

You agree not to:

• Submit false or fraudulent service requests
• Use our Services for any unlawful purpose
• Interfere with or disrupt our Services
• Attempt to gain unauthorized access to our systems
• Harass or abuse service providers or our staff

Service Provider Relationship

Texas Facilities is a platform that connects you with independent service providers. Important points to understand:

• Service providers are independent contractors, not employees of Texas Facilities
• Contracts for services are between you and the service provider directly
• Texas Facilities does not guarantee the quality, timing, or outcome of services performed
• We vet our providers but are not responsible for their actions or work quality
• Payment for services is typically made directly to the service provider

Limitation of Liability

To the maximum extent permitted by law, Texas Facilities and its officers, directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services
• The quality, safety, or legality of services provided by service providers in our network
• Any disputes between you and service providers
• Service delays, scheduling issues, or provider availability
• Lost profits, data, or business opportunities

Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Services will be uninterrupted or error-free
• Service providers will be available in your area
• Any particular service request will be fulfilled

Indemnification

You agree to indemnify and hold harmless Texas Facilities from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of third parties

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our Services after changes constitutes acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Contact Information

For questions about these Terms or our Services, please contact us: